Follow us on

img

Terms & Conditions

Edutouch provides this Site to users seeking tutoring services "Students" and to users seeking to provide tutorial services "Tutors", and to any other entity like "Institutes" on whose behalf users accept these Terms. The term "you" or "You" or "User" or "Users" shall refer to Students, Tutors or any person or entity (Institutes) who views, uses, accesses, browses or submits any content or material to the Site. The Terms are effective upon acceptance and govern the relationship between you and us including the provision of any of the Services on our Site. In the event the Terms conflict with any other document / policy / content on our Site, the Terms will prevail over them, for the purposes of usage of the Site. Any express waiver or failure to exercise promptly any right under the Terms will not create a continuing waiver or any expectation of non-enforcement. If you do not agree to be bound by the Terms and the Privacy Policy, you may not use our Site in any way and should exit immediately. If any provision of the Terms is held invalid by any law or regulation of any government, or by any court or arbitrator, the parties agree that such provision will be replaced with a new provision that accomplishes the original business purpose, and the other provisions of the Terms will remain in full force and effect.

SERVICES

You are responsible for your acts and omissions. Site is only a venue to connect Students and Tutors, in the event that you have any dispute with other user, you release Edutouch (proprietor, officer, employees, agents, joint ventures, consultants, successors and assigns) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. As independent contractors hired by Students, Tutors or representative of the institutes control the methods, materials and all aspects of the lessons. We only support the Tutor or Institute decisions and choices that you make. These decisions and choices are yours. We cannot make decisions for you. We only help you to find good Tutor and connect with Tutors. On our Site you can ask and find informational questions and related educational answers by Tutors. Students are responsible for selecting the right tutor or institute for their needs. In making hiring decisions, Students should review and investigate each tutor's self-reported credentials, education, and experience, as well as reviews from other students. ALL TUTORING SESSIONS SHOULD BE SUPERVISED BY A RESPONSIBLE ADULT.

RESTRICTED ACTIVITIES

You acknowledge and agree that Metro Institute's services are provided for the purpose of facilitating education and not for any illegal purposes. You agree not to use the Site to hire tutors for illegal purposes such as to complete assignments, to write test/exam papers, take quizzes or otherwise do work on your behalf. Further, you agree not to use Metro Institute's services for any purpose that violates the academic honesty policy or other conduct policies of your school, college, university, academic institution or workplace. You agree not to use the Site to: (a) Violate or encourage the violation of any local, state, national, or international law; (b) Stalk, harass, or harm another individual; (c) Collect or store personal data about other users of our Site; (d) Impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity; (e) Interfere with or disrupt the Site or services or networks connected to the Site, or disobey any requirements, procedures, policies, or regulations of networks connected to the Site. You agree not to use the Site or Mobile Application to send any message that is unlawful, libellous, defamatory, abusive, sexually explicit, threatening and vulgar, profane, racially offensive, or otherwise objectionable as determined by Edutouchin its sole discretion. Without our written consent, you may not: (i) Reproduce, duplicate, copy, sell, resell, or exploit for any commercial purpose, any portion of the Site, use of the Site, or access to the Site; (ii) Allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail (spam); (iii) Use any high volume, automated, or electronic means (including without limitation robots, spiders, scripts, or other automated device) to access the Site or monitor or copy our Web pages or the content contained thereon; (iv) Deep link to the Site for any purpose; (v) Frame the Site, place pop-up windows over its pages, or otherwise affect the display of its pages.

FOR TUTORS

- A Tutor warrants that he/she is, at least, eighteen years of age, and has the lawfully necessary educational qualifications and/or experience to provide tuition in the subject/s specified by the Tutor on the Site. - A Tutor agrees and understands that he/she is not an employee of Edutouch and accepts full responsibility for all Income Tax and other amounts payable in relation to any fees generated from a tuition contract with Student or Parent through the Site. We do not issue any working experience certificate to our registered members. - A Tutor understands and accepts that details entered by them on the Site will be publicly visible and may appear in search engines (Google, Yahoo, Bing etc.) results. - A Tutor accepts full responsibility for all information published by him/her or it on the Site and shall indemnify Edutouch in relation to any liability incurred by them as a result of any such information. - A Tutor undertakes to register for the Edutouch service, always providing and using accurate and current information about him/her - including name, address, telephone number/s, qualifications, tutoring experiences and any other details requested by Metro Institute. - A Tutor will not include personal email, contact numbers etc. in the form fields like Tutoring Experience, Tutoring approach, other topics. Adding contact details except in specific fields is not acceptable under any condition. If Tutor violates this condition, Edutouch may in its discretion suspend or terminate account of such Tutor. Tutors are bound to show proof or disclose their qualification details to the reasonable satisfaction of the student or parent party before entering into a tuition engagement and also if and as requested by them, later. Edutouch does not guarantee to secure a Tutor for a Student or ascertain any tuition fees on behalf of any tutor or student. We do not provide any guarantee of the number of total enquiries/business which a Tutor will receive during their subscription period. Edutouch is not responsible if you are unable to convert tuition enquiries into work, through connects facility. Please check total number of views before you apply for any tuition. The chances of getting responses from students are less when the number of views is more. Connect facility generates maximum effectiveness if you respond to the enquiry on the day it has been posted. However, we would not be accountable for any inconvenience caused. Edutouch is not responsible if a student’s mobile is switched off when you call, or if students/parents do not respond to your queries. No connects will be refunded in such cases. All tuitions posted in our site are verified to the best of our knowledge. If the student or parent does not disclose any information beforehand, Edutouch will not be responsible for the same. A Tutor will accept full responsibility for the hourly rates or prices quoted by them for their services and presented in the exact detail on the Site. We encourage all tutors to accept online payment from students using the Site payment collection system. This system is secure as money will be safe in our account before you can start tutoring. Edutouch charges only 10% of the fees collected from the student as per your quoted price or hourly rates. Money will be added to your account after successful completion of the tuition session followed by full satisfaction of the student and his/her parent/s. Student will release money only after receiving request for the same from the tutor. Student can always cancel any booking, but only after the first session. It is the Tutor's responsibility to impress and convince the student party with his/her teaching abilities and methods. Tutors should not start any tutoring session unless the student agrees to it and funds the session fees through the Edutouch payment system. In case of cancellation only after the first session, tutors will not get any payment even if the sessions have been funded beforehand by the students. Edutouch will not be responsible for making any kind of payment to tutors if the students or parents have not funded the tuition sessions in advance. Both Student and tutors can ask to verify each other’s addresses and residential details before making any direct payments between themselves. Edutouch will not take any responsibility for any sort of direct payments between the two parties. Tutor shall indemnify Edutouch from all claims, liabilities, costs and expenses (actual or consequential) of every kind and nature known and unknown, suspected and unsuspected, disclosed and undisclosed arising out of any use by the Tutor of the Site. A tutor and a tutorial centre hereby acknowledge that Edutouch is not liable to the Tutor for reimbursement of any fees decided upon as a result of these Terms in the event of any cancellation of any Contract or Tuition for any reason. In responding to feedback of Students posted on the Site a Tutor shall not, in any way, show disrespect towards a Student or his family. Tutors are advised to insist on being paid by students or their parents through the totally safe and sure Service of Metro Institute. Edutouch shall not be responsible for any other kind of monetary transaction/s between tutors and students or their parents. We are not involved in any kind of interactions that takes place between the tutors and students, and hence is not liable for any dispute or disagreement or misinterpretations or arguments arising between the parents / students and the tutors. The parents / students and the Tutors are however free to take feedback and suggestions from us to solve the issue amicably. For all commitments/representations of Tutor to Student other than those which are mentioned on site. Tutor alone would be liable and responsible towards Student, and shall also keep us indemnified and harmless against all such claims/disputes. Tutor is expected to conduct himself in a teacher / coach like manner which is generally prevalent and acceptable in a teacher and student like relationship.

FOR STUDENTS OR PARENTS

A student or parent undertakes to register for the Edutouch service, always using accurate and current information about him/her - including name, email ID, mobile number etc. During posting or tuition requirement students should enter as much details as possible for better responses from tutors and institutes. Students or Parents should check tuition profile privacy settings properly to avoid unwanted calls on their mobiles from prospective tutors and institutes. Students must pay a tutor through Edutouch payment system only, to avoid any kind of misunderstanding and other issues with tutors in the latter stages. Payments with Edutouch are safe and will not be released to the tutor without your permission. Students need to book a minimum of 5 (five) sessions and any booking can be cancelled after the first session only. No cancellation will be accepted the 2nd session onwards and full payment will be released to the tutor after the successful completion of all sessions, to the satisfaction of the student and his/her parent/s. Edutouch does not support or encourage any direct payment to any tutor as that could lead to a potential fraud and we do not take any responsibility for such payments or tutors. Both student and tutor can ask to verify each other's addresses and residential details before making any direct payments between themselves. Students or Parents are requested not to make a huge advance payment if you do not know the tutor properly or do not have complete proof of his/her current/permanent contact details. Edutouch takes responsibility of payment handling only (if funded) and not for any tutor’s social or other behaviour. Edutouch does not guarantee the tutoring quality and style as a tutor. Student acknowledges that it is his/her responsibility to verify the credentials and qualifications of any tutor with whom s/he enters into or proposes to enter into a tuition contract. Students or parents should understand that tutors are not our employees and we cannot take responsibility for verifying their backgrounds and behaviours. Edutouch is just an online marketplace where tutors and institutes can advertise their services. Students and their parents are advised to insist on paying the tutor/s through the totally safe and sure Service of Metro Institute. We shall not take responsibility of any other kind of monetary transaction/s between students or their parents and tutor/s. Homework and Assignment help is intended to provide you with guidance on understanding your assignment and not to replace your academic efforts designed to be part of your curriculum. Help is provided on the understanding and agreement that you will use information provided by the Tutors for study purposes only and that you will not submit this information as original student work for course credit or grade. No Tutor can guarantee good grades; therefore, grade you get cannot be a reason for student to come back at a later time and demand refund for services. Student/parent should use caution, good judgment and proper language when leaving a Review for a Tutor. What you post will be a permanent part of that tutor's record. Please restrict your review to a Tutor's teaching-related skills (communication skills, knowledge, patience, clarity etc.) We are not involved in any kind of interactions that takes place between the tutors and students, and hence is not liable for any dispute or disagreement or misinterpretations or arguments arising between the parents / students and the tutors. The parents / students and the Tutors are however free to take feedback and suggestions from us to solve the issue amicably. Student is expected to conduct himself in a Student like manner which is generally expected and regarded as ideal Student behaviour prevalent in education stream. Edutouch would not be liable to offer any compensation or damages of any nature to Student if Edutouch deactivates a Tutor account or if Tutor discontinues /chooses to not extended tutor sessions. Students should take enough care and make an intuitive decision before taking up an assignment to avoid any kind of repercussions. Edutouch would not be responsible and liable for any such unforeseen and unfortunate event including but not limited to bodily injury, sexual or mental harassment of any nature, if any.

FOR INSTITUTES

Tutorial centre accepts full responsibility for all information published by itself on the Site and shall indemnify Edutouch in relation to any liability incurred by itself as a result of any such information. Any registered tutor, centre or guest user can create own relevant "Courses and Classes". Students can view your contact details after booking. For any delay and cancellation of any Course and Class, the respective tutor / trainer / centre would be solely responsible. Refunds of booking fee will be given only at the sole discretion of the Edutouch management. A tutorial centre understands and accepts that details entered by them on the website will be publicly visible and may appear in search engines (Google, Yahoo, Bing etc.) results. A tutorial centre accepts full responsibility for all information published by him/her/it on the Website and shall indemnify Edutouch in relation to any liability incurred by them as a result of any such information. A tutorial centre will not include personal email ID, contact numbers etc. in the form fields like Tutoring Experience, Tutoring approach, other topics. Adding contact details except in specific fields is not acceptable under any condition and this kind of recurring attempt may result in the suspension of that profile. Edutouch is not involved in any kind of interactions that takes place between a tutorial centre and students, and hence is not liable for any dispute or disagreement or misinterpretations or arguments arising between the parents / students and the tutorial centre. The parents / students and the tutorial centre are however free to take feedback and suggestions from us to solve the issue amicably. For all commitments/representations of tutorial centre to Student other than those which are mentioned on Site, tutorial centre alone would be liable and responsible towards Student, and shall also keep us indemnified and harmless against all such claims/disputes. Edutouch does not allow any tutor bureau to register in our website, effective from 1st January 2018. No Individual tutor or tutor bureau is allowed to offer such services through our website. If such an act or attempt is found out, that particular membership will be deleted immediately without any refund.